Terms of service
OVERVIEW
Welcome to Apotheca Alchemica.
The terms “we,” “us,” and “our” refer to Apotheca Alchemica. Apotheca Alchemica operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Apotheca Alchemica is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully. They include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your state of residence, or that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.
To use certain Services, including placing an order, you may be asked to provide information such as your email address, billing information, payment information, and shipping address.
You represent that all information you provide is accurate, current, and complete and that you have the right to provide that information.
You are responsible for maintaining the security of any account credentials associated with your use of the Services and for all activity under your account.
You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to accurately represent our products, packaging, colors, textures, and appearance online.
However, colors and product appearance may vary depending on the device, screen, display settings, lighting, photography, packaging updates, or other factors.
Product descriptions and information are provided for general informational purposes.
Apotheca Alchemica products are cosmetic and personal care products. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual experiences and results may vary.
Please review product ingredient information before use. If you know that you are sensitive or allergic to a particular ingredient, do not use a product containing that ingredient.
Discontinue use if irritation or an adverse reaction occurs.
All product descriptions, pricing, packaging, ingredients, and availability are subject to change without notice when reasonably necessary.
We reserve the right to discontinue products or limit quantities available for purchase.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase products from Apotheca Alchemica.
We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing or inventory errors, or unusual ordering activity.
Your order is not considered accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it. Once an order has entered processing or shipping, we may not be able to accommodate cancellation or modification requests.
If we cancel or materially change an order, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Return and Refund Policy.
Purchases made through our online store are intended for personal or household use unless otherwise agreed in writing.
SECTION 4 – PRICES AND BILLING
Prices, discounts, promotions, and product availability may change without notice.
The price charged will be the price displayed at the time your order is placed, subject to correction of obvious pricing or system errors.
Unless otherwise stated, displayed product prices do not include applicable sales taxes or shipping charges.
Any applicable taxes and shipping costs will be displayed during checkout.
Prices offered through our website may differ from prices offered through physical retail locations or third-party sellers.
From time to time, we may offer promotions or discounts governed by additional terms.
You agree to provide current, complete, and accurate payment, billing, shipping, and contact information for all purchases.
You represent that you are authorized to use the payment method submitted and agree to pay all charges associated with your order.
SECTION 5 – SHIPPING AND DELIVERY
Orders are shipped in accordance with our Shipping Policy.
Processing and delivery times are estimates and are not guaranteed.
Delivery may be affected by carrier delays, weather, transportation disruptions, holidays, incorrect shipping information, or other circumstances outside our reasonable control.
Once an order has shipped, tracking information will be provided when available.
Customers are responsible for providing a complete and accurate shipping address.
Please contact us promptly if you experience a problem with a shipment.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including our brand name, logos, trademarks, product names, product descriptions, text, photographs, illustrations, graphics, videos, designs, website layout, and other original content, are owned by Apotheca Alchemica or used with permission.
Such materials are protected by applicable intellectual property laws.
Our Services and content are provided for your personal, non-commercial use.
Without our prior written permission, you may not reproduce, distribute, modify, republish, publicly display, sell, license, create derivative works from, or commercially exploit our content.
The Apotheca Alchemica name, logo, product names, designs, and slogans may not be used without our prior written permission.
Shopify’s name, logo, product names, service names, and trademarks belong to Shopify.
All other trademarks appearing on the Services belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools, features, applications, or services offered by third parties.
We do not necessarily monitor or control these third-party tools.
Access to such tools may be provided “as is” and “as available.”
Your use of third-party tools is at your own risk and discretion and may be subject to separate terms and policies established by the applicable provider.
We may add new features, tools, or resources to our Services in the future. Those features will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites, services, applications, payment providers, social platforms, or other resources operated by third parties.
We are not responsible for the content, accuracy, availability, policies, security, or practices of third-party websites or services.
If you access a third-party website or service, you do so at your own discretion.
Please review the applicable third party’s policies and terms before completing a transaction or providing personal information.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Apotheca Alchemica is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with Apotheca Alchemica.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Apotheca Alchemica, including any injury, damage, or loss resulting from purchased products and services.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made directly with Apotheca Alchemica.
SECTION 10 – PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process personal information related to your access to and use of the Services in order to operate and improve the Shopify platform.
Information you submit may also be shared with service providers that help us operate our store, process payments, fulfill orders, provide customer support, analyze store performance, or otherwise provide the Services.
Please review our Privacy Policy for additional information regarding how personal information is collected, used, and shared.
SECTION 11 – FEEDBACK, REVIEWS, AND SUBMISSIONS
If you voluntarily submit reviews, comments, suggestions, photographs, testimonials, ideas, or other content to us (“Feedback”), you represent that you have the right to provide that Feedback.
Unless otherwise prohibited by law, you grant Apotheca Alchemica a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute Feedback for purposes including operating, improving, and promoting our business and Services.
You may not submit content that infringes another party’s rights, contains malicious software, is unlawful, fraudulent, defamatory, abusive, obscene, or otherwise violates applicable law.
You remain responsible for the accuracy and legality of Feedback you submit.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, transit times, or other information.
We reserve the right to correct errors, update information, or cancel or modify affected orders where reasonably necessary.
If an error affects an order you have already placed, we will attempt to contact you using the information provided with your order.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
• Violate any applicable law or regulation
• Infringe intellectual property or privacy rights
• Submit false or misleading information
• Harass, abuse, threaten, or harm others
• Transmit viruses, malware, or harmful code
• Spam, phish, scrape, or collect information unlawfully
• Interfere with the security or operation of the Services
• Attempt to gain unauthorized access to systems or accounts
• Impersonate another person or entity
• Fraudulently purchase products or misuse promotions
• Reproduce, resell, or commercially exploit our website content without authorization
We reserve the right to restrict or terminate access to the Services where we reasonably believe these Terms have been violated.
SECTION 14 – AUTOMATED SYSTEMS AND AGENTS
Automated systems, bots, agents, scraping tools, or similar technologies may not access or interact with our Services in a manner that interferes with site functionality, bypasses security measures, circumvents access restrictions, misrepresents automated activity as human activity, or violates applicable law.
We reserve the right to restrict automated access to protect our Services, customers, and systems.
SECTION 15 – TERMINATION
We may suspend or terminate access to all or part of the Services where reasonably necessary, including where these Terms have been materially violated.
Termination does not eliminate obligations or liabilities incurred before termination.
Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, disclaimers, liability, indemnification, governing law, and privacy.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information made available through the Services is provided for general informational purposes.
While we make reasonable efforts to provide accurate information, we do not guarantee that all website content will always be complete, current, or error-free.
Except where expressly stated otherwise and to the extent permitted by applicable law, the Services and products are provided “as is” and “as available.”
We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Apotheca Alchemica and its owners, employees, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Services or purchase or use of our products.
This includes, where permitted by law, loss of profits, revenue, data, savings, goodwill, or similar losses.
Nothing in these Terms limits liability where such limitation would be prohibited by applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Apotheca Alchemica, Shopify, and our respective affiliates, employees, contractors, service providers, and licensors from third-party claims, damages, liabilities, or reasonable legal costs arising from:
• Your material breach of these Terms
• Your unlawful use of the Services
• Your violation of applicable law
• Your infringement of another person’s rights
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue in full force and effect.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies posted on our website, constitute the agreement governing your use of the Services.
If a provision of another specifically applicable policy conflicts with these Terms, the more specific policy will govern with respect to that issue.
SECTION 21 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights or obligations where reasonably necessary in connection with the operation, restructuring, sale, transfer, or continuation of our business, subject to applicable law.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by and interpreted under the applicable laws of the jurisdiction in which Apotheca Alchemica is headquartered, without limiting any consumer protections that apply under applicable law.
SECTION 23 – HEADINGS
Section headings are included for convenience and organization only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
The most current version of these Terms of Service will be available on this page.
We may update or revise these Terms when reasonably necessary, including to reflect changes to our Services, policies, business practices, technology, or applicable requirements.
Material changes will be handled in accordance with applicable law.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by law.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Apotheca Alchemica
Email: info@apothecaalchemica.com
Website: apothecaalchemica.com